Meeting to Choose Server Software for Official Firefox Support
Monday July 2nd, 2007
Chris Illias wrote in to inform us of a meeting to decide on the server software to be used in creating the official Firefox Support Knowledge Base and forum.
On Tuesday, July 3rd, there will be a conference call at 2pm PST. Call-in numbers for the meeting are:
As per JT Batson of Mozilla Corporation, Mozilla community volunteers have provided Firefox user support that has met the needs of the early adopter users of Firefox. As Firefox’s market share grows beyond early adopters, mozilla support working group has recommended that Mozilla offer a official support system under the mozilla.com umbrella. For more information, please visit Support Overview at Mozilla Wiki and the mozilla.support.planning newsgroup.
There has been some speculation towards the role of mozillaZine once the official support structure is in place. Jason Kersey of mozillaZine has stated that mozillaZine forums and knowledge base would continue as normal, and that there is no plan to drop any features.
From what I understand they were using Jive Forums, which is a very different product from Clearspace. Check out the evaluation site and see what you think, <http://eval.jivesoftware.com/clearspace>